Last updated: September 2026
Tekwurx is committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or interact with us.
For details about how our website uses cookies and similar tracking technologies, please see our Cookie Policy.
1. Who We Are
Tekwurx is the data controller responsible for the personal data collected through this website.
If you have questions about this Privacy Policy or how we handle personal data, please contact us at:
Email: info@tekwurx.com
2. Information We Collect
We may collect personal data in the following ways.
Information You Provide
You may provide personal information when you:
- Complete forms on our website
- Contact us via email or contact forms
- Request information about our services
- Subscribe to communications
This information may include:
- Name
- Email address
- Company name
- Telephone number
- Any other information you choose to provide in communications with us
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
- Referring website addresses
Some of this information may be collected using cookies and tracking technologies. Please see our Cookie Policy for further details.
3. How We Use Your Information
We may use personal data to:
- Respond to enquiries and communications
- Provide information about our services
- Improve the functionality and performance of our website
- Analyse website usage and visitor behaviour
- Maintain website security and prevent fraud
- Comply with legal obligations
We only process personal data where we have a lawful basis under applicable data protection laws, such as consent, legitimate interests, contractual necessity or legal obligation.
4. Third-Party Services
We may use trusted third-party providers to support the operation of our website and services. These providers may process personal data on our behalf.
Examples include:
- HubSpot – website hosting, forms, analytics and communication tools
- Cloudflare – website security and content delivery
Further information about tracking technologies used by these services can be found in our Cookie Policy.
5. International Data Transfers
Some of our service providers may process personal data outside the United Kingdom or European Economic Area (EEA).
Where this occurs, appropriate safeguards are implemented to ensure personal data remains protected in accordance with applicable data protection laws.
6. Data Security
We take appropriate technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration or destruction.
However, no internet-based system can be guaranteed to be completely secure.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
8. Your Data Protection Rights
Under UK data protection laws, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Request restriction of processing
- Object to certain types of processing
- Request transfer of your personal data (data portability)
- Withdraw consent where processing relies on consent
To exercise these rights, please contact us at info@tekwurx.com.
You also have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner’s Office (ICO) - https://ico.org.uk
9. uControl Notifications (Microsoft Teams App)
This section explains how the uControl Notifications app for Microsoft Teams (the “app”) handles information. It applies specifically to the uControl Notifications Teams app and its bot, and supplements the rest of this Privacy Policy.
What the App Does
uControl Notifications delivers IT asset-intelligence alerts from your organisation’s own uControl Insight platform into Microsoft Teams as Adaptive Cards, and lets you acknowledge or assign those alerts from within Teams. The alert content itself originates from, and is owned by, your own uControl Insight instance.
Information the App Collects and Uses
To deliver alerts to the chats and channels you choose, the app stores only what is needed to operate:
- Microsoft Teams conversation reference – the technical identifiers for the chat, group chat or channel you install the app to (such as tenant, team, channel/chat and service URL identifiers), so the app can post alerts back to the exact conversation you paired.
- Pairing information – the link between a Teams conversation and your uControl organisation, established when you run the connect command with the pairing code shown in your uControl Insight admin console, plus an identifier for the paired uControl Insight instance.
- Commands you send to the bot – for example connect, disconnect, status, test-alert and help, which the app processes to operate its features.
Information the App Does Not Collect
- The app does not read your general Teams messages, files or channel content. It only processes messages addressed to it (its own commands listed above).
- The app does not collect names, email addresses, contact lists or message content beyond those bot commands, and does not use your data for advertising.
How Information Is Protected and Where It Is Held
- Data is transmitted over encrypted connections (HTTPS/TLS) and held in an access-controlled datastore; sensitive credentials (such as your organisation’s alert key) are encrypted.
- The app’s service is hosted in Amazon Web Services in the United Kingdom / EU region (eu-west-2, London).
Data Isolation Between Organisations
Alerts are delivered only to the conversations your organisation has explicitly paired, and are never shared across organisations or Microsoft 365 tenants. Each organisation’s alerts are scoped to that organisation’s own pairing.
Retention and Your Controls
- Pairing and conversation-reference data is retained only while a conversation remains paired. Sending disconnect in a conversation stops alert delivery and removes that conversation’s pairing. Removing the app from a chat or channel removes its conversation reference.
- Conversations that are never paired are automatically cleaned up.
Sharing
We do not sell your information and do not share it with third parties, except with the Microsoft Teams / Bot Framework service to the extent necessary to deliver messages to the conversations you have paired, and as required by law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have questions about this Privacy Policy or how we process personal data, please contact:
Email: info@tekwurx.com
