To re-build the foundations of core components of the Service and Operations maturity strategy, which once delivered and established will enable the ongoing optimisation of these core components and the wider Technology operations.
The successful re-build of the foundations is to remediate current issues and gaps, provide a Strategy refresh and re-start the drive against maturity and realising the benefits that the business needs and expects from its investment.
- Independent and transparent “as-is” statement
- Clear line of sight back to vision, strategy, requirements and proposed benefits
- Documented changes post product set delivery (Business, Technology and Product)
- Documented maturity model around product, adoption, utilisation, performance, processes, people, operating model and benefit realisation
- Information to enable decision making re remediation v migrate v do nothing
Re-vison of product set
- Clear and transparent changes to requirements, product capability
- A refreshed product set strategy
- A refreshed (or new) product set roadmap to deliver immediate and long term benefit
- Known investment roadmap for product set
- Full alignment to business and technology strategies and transformation plans
- Agreed operating model to manage, maintain and optimise
- Business case and benefits model build and sign off
The Tekwurx Collaborative Delivery Approach
Iterative Change and Benefit
- Iterative project plan covering all recommended and signed off actions captured in analysis and re-vision
- Project governance in place for full plan lifecycle
- Benefit model in place to ensure realisation at each iterative delivery
- Business and technology change management to minimise risk and impact
- Product acceptance model to ensure operational management and maintenance (internal, external or hybrid)
Product Potential and Business Value
- Product set optimisation and evolution plan
- Product set optimisation and evolution investment case
- Product set optimisation and evolution benefits model
- Expansion opportunity model in collaboration with other business lines
- Strategy and roadmap evolution process for annual review and change
- Ongoing product and product operating model review process in place
REQUEST A CALL BACK
We will develop a personalized plan to make your project a success.
Would you like to speak to one of our consultants over the phone? Just submit your details and we’ll be in touch shortly. You can also email us if you would prefer.
We help clients make business decisions with confidence. Send us a message, or phone +44 (0)203 443 9490 between 09:00 and 17:00 Monday to Friday — we would be delighted to speak about how we could help your firm.